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Shipping & Returns

Welcome to our website: www.capacitive-sensor.us.

Welcome here and we offer fast shipping worldwide. Our company will take the fastest shipping in the world, including EMS, DHL. Most orders are shipped by International Express Mail Service and it takes about 7-15 days to deliver to your worldwide gateway with. We are a professional online dealer and cooperate with EMS, DHL in the long term. You can be tracked at the EMS, DHL website. Under normal circumstances, if you order and pay in the same day, the goods will be shipped the next day. In case of vacation, they may be delayed accordingly.

Make sure you are at home when the packages are expected.
All packages are posted in another box.
While for wholesale trade, please contact us! Fast shipping and large discount can be offered.

Return policy
In the unlikely event of manufacturing defects, we will replace / repair products at no cost to the customer. Before you take advantage of the easy exchange and return policy, you need to contact us for shipping address before sending the items back. The goods must be returned within 8 days and all items returned to us must be in their original condition, ie unworn, unwashed, with all tags attached.
Please confirm the color, size and style when you place your order according to the pictures we offer. After receiving our products, if you are not satisfied with the color or size, but not quality problems, exchange or partial refund of the purchase amount are available. Return shipping is at buyer's expense.

With regard to quality problems or the wrong version, please contact us!, Please take pictures of the items and send them to us.

If you wish to exchange items for a different style, please inform us the tracking number after the items are shipped back. Once we receive your package, we will ship the item you reorder. All shipping charges associated with the exchange of goods are the responsibility of the consumer. If you have any questions regarding the exchange of your products, please contact us!
No return or exchange in these situations:
1) We do not accept items that with any quality problem that is due to the subjective consciousness of the defective goods.
2) We do not accept returns of an item that has been used, damaged, engraved or altered by the third party.
3) We do not accept unauthorized items, incorrectly wrapped or insufficiently insured. We appreciate your understanding.

Order cancellation
The cancellation of an order must be requested before shipping the order. Cancellation fee of 10% applies. Because we process all orders as quickly as possible within 6 to 8 hours of ordering, so we are not always able to cancel an order after it has been placed. Your understanding is appreciated. Cancellation requests after sending the order are processed in accordance with our return policy. Solve your problem
If you have any questions about how your personal information is collected and used for any questions, please do not hesitate to contact us. We will process your request or complaint to respond as soon as possible.
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